Shipping & Returns
Domestic Shipping
All of our items will be shipping out of Canada, and they will all be shipped via Canada Post or UPS. This means no duties, customs, or brokerage fees for Canadian customers!
Shipping costs are calculated based on the size of the order and its destination. Please allow 1-2 business days for your order to be shipped. Delivery times will vary based on location.
We offer free domestic (within Canada) shipping on order over $149. This is basic shipping sent via Canada Post Expedited or UPS Standard service chosen at our discretion. This will be automatically applied to your cart on qualifying orders. If you require faster shipping, please select and pay for an upgraded option.
American Shipping
American orders will be shipped via Canada Post or UPS and should arrive via your local/national carrier. Shipping costs are calculated based on the size of the order and its destination. Please allow 1-2 business days for your order to be shipped. Delivery times will vary based on location.
We also offer free American (within CONUS) shipping on order over $199. This is basic shipping sent via Canada Post Expedited or UPS Standard service chosen at our discretion. This will be automatically applied to your cart on qualifying orders. If you require faster shipping, please select and pay for an upgraded option.
International Shipping
International (outside of Canada & USA) orders will be shipped via Canada Post or UPS and should arrive via your local/national carrier. Shipping costs are calculated based on the size of the order and its destination. Please allow 1-2 business days for your order to be shipped. Delivery times will vary based on location.
We currently do NOT offer free international shipping. Shipping rates are calculated on a case by case basis at the checkout.
Returns
Unopened and unused items may be returned within 30 days of purchase. Original shipping as well as return shipping is the responsibility of the customer. We try our best to represent the product, the colour, and the uses on the website, so please do check before ordering. If you are still in doubt, we suggest you reach out to us before placing an order to make sure.
All return orders must have a return authorization, so contact us with any issues before sending anything back. Orders/items received without prior authorization will not be accepted, and returned at the customers expense or abandoned.