Shipping policy
Domestic Shipping
All of our items will be shipping out of Canada, and they will all be shipped via Canada Post or UPS. This means no duties, customs, or brokerage fees for Canadian customers!
Shipping costs are calculated based on the size of the order and its destination. Please allow 1-2 business days for your order to be shipped. Delivery times will vary based on location.
We offer free domestic (within Canada) shipping on order over $149. This is basic shipping sent via Canada Post Expedited or UPS Standard service chosen at our discretion. This will be automatically applied to your cart on qualifying orders. If you require faster shipping, please select and pay for an upgraded option.
American Shipping
American orders will be shipped via Canada Post or UPS and should arrive via your local/national carrier. Shipping costs are calculated based on the size of the order and its destination. Please allow 1-2 business days for your order to be shipped. Delivery times will vary based on location.
We also offer free American (within CONUS) shipping on order over $199. This is basic shipping sent via Canada Post Expedited or UPS Standard service chosen at our discretion. This will be automatically applied to your cart on qualifying orders. If you require faster shipping, please select and pay for an upgraded option.
Brillaré is not responsible for any additional import duties or taxes.
International Shipping
International (outside of Canada & USA) orders will be shipped via Canada Post or UPS and should arrive via your local/national carrier. Shipping costs are calculated based on the size of the order and its destination. Please allow 1-2 business days for your order to be shipped. Delivery times will vary based on location.
We currently do NOT offer free international shipping. Shipping rates are calculated on a case by case basis at the checkout.
Brillaré is not responsible for any additional import duties or taxes.
IMPORTANT: Please note any purchases over $250 CAD to new customers are subject to Government issued photo ID verification. This step is in place to mitigate the risk of fraud / identity theft.
Please be advised that we are not responsible for any shipping delays. Once we ship the parcel, it is out of our control, and we cannot assist with issues related to the shipping process.